Consultant

Our operation experience and related lesson learns are our first asset, and through this wealth, we have designed and developed the most efficient, low maintenance and cost effective equipment. Doing business is our mission, doing it well means do it together: customers, employees, business.

Thanks to this strength, BY more and more powerful and ready to meet the needs of the customers.

Spare Parts

Optimally stocked for an entire lifetime.

Tianjin Boyuan Machinery Equipment Co. (BY) stands for a spare part supply capability that meets the stringent expectations of our clients. To ensure the familiar BY quality, all spares are manufactured to a high level of precision, and before delivery are subjected to stringent quality checks. You may benefit from competent, friendly advice, high availability levels, and short delivery times.

Installation& Commissioning

BY and it’s supporting global sales and service team, installs and services equipment all over the world. Our fully trained staff, vast expertise and experience, will help you through every stage of your project implementation, and get the job done in a timely manner. We pride ourselves and our reputation of complete customer satisfaction. We will help you plan and implement the shipping, unloading, placement, re-connect, start-up, training and initial production runs, in a manner that only 2 decades of experience can provide.

Maintenance

You have a choice of options for planning and performing maintenance work. Whether you’re prioritizing high levels of product safety, want to keep a tight hold on your maintenance costs at all times, or wish to optimize your total cost of ownership: we advise you, and together with you we draw up your customized Maintenance Concept, responsively tailored to your needs.

Training

Smart thinking for enhanced efficiency.

Only with the right know-how will you really get the best out of your equipment. BY offers a series of training options ( in our water battling plant or your facilities) designed to make high-performers out of your staff and thus your lines. The multifaceted training courses available cover all the specialisms involved – operators, maintenance staff and managers. Whichever mode of training you opt for: you will always get a balanced mixture of theoretical background and practical exercises. You can then immediately use the knowledge acquired in your company to optimum effect for enhanced profitability.

Technical Support

When production time is of the essence, at BY we help you maximize your line availability and productivity with dedicated experts around the world, ready to provide reliable, real-time support.

Fast remote assistance

BY remote support solutions help you bridge the distance between your team and our specialists. Wherever you are in the world and whatever BY equipment you have, these solutions give your team the means to conduct standard to challenging operations quickly on your packaging line.

Remote video assistance:

Make video calls to our specialists via phone, tablet or smart glasses. With augmented reality and a great variety of functionalities, you can benefit from live, efficient and interactive visual guidance to handle any operation remotely:

·Equipment installation

·Factory Acceptance Test

·Troubleshooting

·Maintenance operations

·Equipment condition and performance assessment

·Format changeover

·Line conversion

·Equipment retrofitting

24/7 technical support:

Get answers to questions related to troubleshooting your machines by phone or email day and night. Obtain support based on the history of your line and on in-depth technical knowledge of your equipment.